1. Introduction
ZEYMart.lk (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to
protecting your personal data. This Privacy Policy explains how we collect, use, share, and
safeguard your information when you use our website and services.
2. Information We Collect
Personal Information
We may collect the following personal information:
- Name and contact details (email, phone number, billing/delivery address)
- Payment details (processed securely - we do not store full card numbers)
- Account credentials (username, password)
- Purchase history and preferences
- Communication preferences
Automatically Collected Information
- IP address and approximate location data
- Browser and device information
- Device information
- Website usage data and analytics
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information for the following purposes:
- Processing and fulfilling orders
- Providing customer support
- Personalizing your shopping experience
- Sending marketing communications (with your consent)
- Improving our website and services
- Preventing fraud and ensuring security
- Complying with legal obligations
4. Information Sharing
We may share your information with:
- Service Providers: Shipping partners, payment processors, and IT service providers
- Business Partners: Trusted partners who help us provide services
- Legal Requirements: When required by Sri Lankan law, court order, or regulatory obligation
- Business Transfers: If our company undergoes a merger, acquisition, or asset sale
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Personalize content and advertisements
- Improve website functionality
You can manage cookies via your browser. Disabling cookies may affect some features of our site.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- SSL encryption for data transmission
- Secure servers and databases
- Regular security audits and updates
- Employee training on data protection
7. Your Rights
Under applicable laws in Sri Lanka, you have the right to:
8. Data Retention
We retain your personal information for as long as necessary to:
- Fulfill orders and provide services
- Comply with legal obligations
- Resolve disputes and enforce agreements
Account data may be retained for up to 7 years after closure unless you request earlier deletion (subject to legal requirements)..
9. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.
10. Children's Privacy
Our services are not directed at children under 18 years. We do not knowingly collect information from them. If you believe a child has provided us data, please contact us immediately.
11. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy
practices. Please review their policies before providing personal information..
12. Marketing Communications
We may send you marketing communications about our products and services. You can:
- You may receive promotional emails, SMS, or notifications about our products.
- You can opt-out anytime by clicking “unsubscribe,” updating account settings, or contacting us directly.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting updates on our website
- Email notifications (for significant updates)
14. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: support@zeymart.lk
- Phone: +94 (0772514989)
15. Governing Law
This Privacy Policy is governed by the laws of Sri Lanka.